Be Smart. Train Smart

FITNESS BODY STAR is created with MISSION to:
* Make efficient and safe workout programs suitable for every fitness level
* Motivate, inform and create interactive community that will help everybody make the steps into changing their lives for the better
*Promote smart training, healthy lifestyle and positive body image

Our main goal is to make you the star of your own life – TO SHINE BRIGHT AND REALLY
MAKE A DIFFERENCE.

Nevena KOMAZEC, MSc – Founder & CEO
Srđan MILJANIĆ, MSc – CFO
Dragoljub VELJOVIĆ, MSc – CPO (Chief Product Officer)
Jasna SMILJANIĆ, MSc – Product manager
Monika VARGA, MSc – Nutritional specialist

When it comes to designing of FITNESS BODY STAR exercise programs and nutritional plans, team of our experts applied the guidelines from world leading organizations in the field of exercise, nutrition and health, such as American College of Sports Medicine (ACSM), National Strength and Conditioning Association (NSCA), American Council on Exercise (ACE), Academy of Nutrition and Dietetics  and Dietitians of Canada.

Intelectual property rights

The content on the www.fitnessbodystar.com website including without limitation, all text, graphics, images, photos, code, multimedia files, interactive service marks and logos are owned by or licensed to FitnessBodyStar company, and are subject to copyright and other intellectual property rights under international laws and international conventions.

The content on the fitnessbodystar.com website is provided to You as is for Your information and personal use only and may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any purpose whatsoever without the prior written consent of FitnessBodyStar or as expressly provided herein. You agree not to circumvent, disable or otherwise interfere with security related features of the Website or features that prevent or restrict use or copying of any content or enforce limitations on the use of the fitnessbodystar.com website or the content.

Payments

2CheckOut.com Inc. (Ohio, USA) is the exclusive authorized retailer for goods and services provided by FitnessBodyStar. All payments for goods on the fitnessbodystar.com website are handled through 2Checkout.

Refund Policy for digital downloads

We stand behind our products and your satisfaction with them is important to us. However, because our products are digital goods delivered via Internet download we generally offer no refunds. If you change your mind about your purchase and you have not downloaded our product, we will happily issue you a refund upon your request.

Refund requests made after you have downloaded our product are handled on a case by case basis and are issued at our sole discretion. Refund requests, if any, must be made within thirty (30) days of your original purchase.

Indemnity

By use of the fitnessbodystar.com website, you agree to indemnify and hold FitnessBodyStar harmless from any claim or demand, as well as losses, expenses, damages and costs, resulting from any violation of these terms of service or any activity related to your account (including negligent or wrongful conduct).

Price changes

FitnessBodyStar reserves the right to modify the price of FitnessBodyStar products at any time. Such notice may be provided at any time by posting the changes to the FitnessBodyStar website or FitnessBodyStar social networks.

Modification to the website

FitnessBodyStar reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the fitnessbodystar.com website (or any part thereof) with or without prior notice. FitnessBodyStar shall not be liable to You or to any third party for any modification, suspension or discontinuance of the fitnessbodystar.com website.

FITNESSBODYSTAR IS NOT RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGE OF ANY SORT INCURRED AS A RESULT OF ANY DEALINGS WITH ANY THIRD PARTY WEBSITE OR MERCHANT OR OPERATOR OF SUCH A THIRD PARTY WEBSITE.

Disclaimer

FitnessBodyStar collects important customer information in an effort to enhance and personalize your shopping and experience. This information allows us to communicate with our customers about our products, services and promotions.

By visiting and using the fitnessbodystar.com website, you accept the practices described in this Privacy Policy.

FitnessBodyStar Privacy Policy

This Privacy Policy was published June 20th, 2018. In FitnessBodyStar we are committed to protect and respect your privacy in compliance with EU- General Data Protection Regulation (GDPR) 2016/679, dated April 27th 2016. This privacy policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure. FitnessBodyStar collects important customer information in an effort to enhance and personalize your shopping and experience. This information allows us to communicate with our customers about our products, services and promotions.

Regarding the matters of privacy and data protection, we are always available to reach by sending an email to info@fitnessbodystar.com.

By using FitnessBodyStar’s website, aplications and products, you accept our Privacy Policy and our processing of your personal data. You also agree to FitnessBodyStar’s use of electronic communication channels to send you information. It is important that you read and understand our Privacy Policy before using our services.

What information do we collect?

Information you give us. You may directly or indirectly give us information about yourself in a variety of ways, such as when you place an order on our site, choose to pay with one of the payment methods, contact us or use our test application. This may be:

Personal and contact information – name, date of birth, height, weight, waist and hip circumference, title, billing and shipping address, email address, mobile phone number, etc.
Payment information – credit and debit card data (card number, validity date, and CVV code), invoice information, bank account number, etc.
Information on goods/services – details about the items you purchase.
Historical information – your purchase, payment and credit acceptance history
Your health related information – symptoms of any illnesses, surgeries and potential physical threats in case of engaging in physical fitness activity.
Fitness performance information – number of reps and heart rate afer certain activity.
Device information – e.g. the IP address, language settings, browser settings, etc
Geographical information – your geographical location.

What do we do with your information?

We use the information to provide you with our services, and to improve our business and overall client experience and satisfaction. We process collected information in order to do the foolowing actions:

• To confirm your identity and verify your personal details.
• To administer your payment and the customer relationship, i.e. to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us.
• For customer analysis, to administer FitnessBodyStar’s services, and for internal operations, including troubleshooting, data analysis, testing, research, and statistical purposes.
• To ensure that content is presented in the most effective manner for you and for your device.
• To prevent misuse of FitnessBodyStar’s services as part of our efforts to keep our services safe and secure.
• Communicate with you. FitnessBodyStar may also use your data to communicate relevant information regarding used or similar services and to conduct customer satisfaction surveys regarding our services via electronic communication channels. If you do not wish to receive such communication, please send an email to info@fitnessbodystar.com
• Send you information about the products and services that you have purchased from us.
• Reply to a ‘Contact me’ or other web forms you have completed on our website.
• Provide you with access and services related to your profile, FitnessBodyStar test aplication and other paid or free multimedia content available on our website
• Notify you about any disruptions to our services (system messages).
• Contact you to conduct surveys about your opinion on our products and services.

Our legal basis for collecting personal data

Collecting personal data based on consents

The collection of personal data based on consent from the data subject will be done by  allowing every customer or client to give a consent for every potentially sensitive personal infromation before submitting it to FitnessBodyStar.

When you place an order, submit your account information, our website collects your personal information such as your name, e-mail address and mailing address. FitnessBodyStar will use your information collected online to process and fulfill your order. Additionally, your e-mail address may be collected at various points within the fitnessbodystar.com website (including when you place an order with us) so that we can send you any necessary e-mail messages related to your order, such as order and shipping confirmations.

In addition, we maintain a record of your purchase history, product interests, and whatever other membership details that might enable us to improve your shopping experience. Analytics such as website use and traffic patterns are also considered to help us improve the design of our website, the products we make and exclusive services we offer. We understand and recognize that we must maintain and use customer information responsibly.

All payment details are collected and secured by 2Checkout, our payment provider. 2Checkout is a committed partner to protecting us, our business and you as our customer. 2Checkout combines technical and physical safeguards with employee policies and procedures to protect your and our information.

Who might we share your information with?

We may share your personal data with others such as authorities, suppliers, payment service providers and business partners. Before sharing we will always ensure that we respect relevant financial industry secrecy obligations.

To fulfill services and agreements we have to disclose information about you. If, for example you have asked us to transfer funds, we need to disclose certain information to fulfill that transfer.

Third parties

To provide our services, for example credit transfer, we disclose data about you that is necessary to identify you and perform an assignment or agreement with companies that we cooperate with in order to perform our services. These services include, but not limited to, secure identification solutions in the relevant country and between parties in the financial system such as central banks, transaction receivers and clearing houses.

We also disclose personal data to authorities to the extent we are under statutory obligation to do so. Such authorities include tax authorities, police authorities, enforcements authorities and supervisory authorities in relevant countries.

We have entered into agreements with selected suppliers, which include processing of personal data on behalf of us. Examples thereof are suppliers of IT development, maintenance, hosting and support.

How long do we keep your personal data?

We store personal data for as long as we find it necessary to fulfill the purpose for which the personal data was collected, while also considering our need to answer your queries or resolve possible problems, to comply with legal requirements under applicable laws, to attend to any legal claims/complaints, and for safeguarding purposes.

This means that we may retain your personal data for a reasonable period of time after your last interaction with us. When the personal data that we have collected is no longer required, we will delete it in a secure manner. We may process data for statistical purposes, but in such cases, data will be anonymized.

How we protect your personal data

Keeping your personal data safe and secure is at the centre of how we do business. We use appropriate technical, organizational and administrative security measures to protect any information we hold from loss, misuse, and unauthorized access, disclosure, alteration and destruction.

You have the following rights with respect to your personal data:

• Right to access your data. You may request a transcript of records if you would like to know and verify the information we have on you. The transcript of records may be requested free of charge.
• Right to rectification. You have the right to correct inaccurate or incomplete information about yourself.
• Right to erasure (“right to be forgotten”). You have the right to request the deletion of your personal data insofar as this personal data is no longer necessary for the purpose it was collected. However, as a bank, certain legal obligations prevent us from immediately deleting parts of your data. These obligations derive from accounting and tax laws, banking and anti-money laundering laws, but also consumer rights laws. What we will do is block the data that we must keep from being used for any other purposes than meeting such legal requirements.
• Any query about your Privacy Rights should be sent to info@fitnessbodystar.com

The use of cookies

We use cookies to collect information as you navigate the company’s websites. Website Navigational Information includes standard information from your web browser, such as browser type and browser language; your Internet Protocol (“IP”) address; and the actions you take on the company’s websites, such as the web pages viewed and the links clicked.

This information is used to make websites work more efficiently, as well as to provide business and marketing information to the owners of the site, and to gather such personal data as browser type and operating system, referring page, path through site, domain of ISP, etc. for the purposes of understanding how visitors use a website. Cookies and similar technologies help us tailor our website to your personal needs, as well as to detect and prevent security threats and abuse. If used alone, cookies and web beacons do not personally identify you.

You can set or amend your web browser controls to accept or reject cookies. If you choose to reject cookies, you may still use our websites and some services, however your access to some functionality and areas of our website or services may be restricted substantially.

How changes to this Privacy Policy and the Cookies policy will be made

We are constantly working on improving and developing our services, products and websites, so we may change this privacy policy from time to time. We will not diminish your rights under this privacy policy or under applicable data protection laws in the jurisdictions we operate. If the changes are significant, we will provide a more prominent notice, when we are required to do so by applicable law. Please review this Privacy Policy from time to time to stay updated on any changes.

Contacting us

If you have any questions or concerns regarding our privacy policy, you can always contact us on info@fitnessbodystar.com or by sending a letter to: NEVENA MILJANIĆ PR TRGOVINA FITNESSBODYSTAR NOVI SAD , Krilova 1/51, 21000 Novi Sad, Serbia.